Privacy Policy

This Privacy Policy describes how travels collects, uses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, postal address, passport details, and other information you provide when booking our services or contacting us.
• Payment Information: When you make a booking, we collect payment information such as credit card details or other payment method information. This information is processed securely by our payment gateway providers.
• Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To process your bookings, provide visa assistance, and deliver our holiday packages.
• Communication: To communicate with you about your bookings, respond to your inquiries, and provide customer support.
• Marketing: To send you promotional emails and updates about our services, special offers, and travel tips. You can opt-out of receiving marketing communications at any time.
• Improving Our Website: To analyze usage data and improve the functionality and user experience of our website.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with the following parties:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, visa processing agencies, hotels, airlines, and tour operators.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure socket layer (SSL) encryption to protect your payment information.
• Implementing access controls to restrict access to your personal information.
• Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for marketing purposes.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [insert contact information].

7. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services following any changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.